Because the experience we give our teams should be just as intentional as the one we give our customers.
💬 Why This Matters
We design every moment of the customer experience. We map the customer journey in stages. We invest in onboarding, feedback loops, retention, and churn.
But the employee journey?
It’s often inherited. Ad hoc. Built on the fly and left untouched for years.
Onboarding is rushed. Expectations are unclear. Growth paths are murky. The systems meant to support people were created reactively, and stayed that way.
I’ve seen companies obsess over customer experience while quietly asking new hires to figure it out as they go. And they do - until they don’t.
That’s when duplication happens. Bottlenecks show up. Founders get pulled back into questions they thought they delegated. Morale dips. Turnover starts.
This isn’t a performance problem. It’s an experience problem. And it’s fixable.
🛠 What We’ll Do Together
This one-day intensive is a live working session focused on helping you build an intentional, scalable employee experience.
We’ll explore:
- Pre-boarding and onboarding: What do new hires experience from offer to week four?
- Milestones and growth paths: How is performance tracked? How is progress defined?
- Manager check-ins: Are managers equipped to support people day-to-day?
- Internal communication rhythms: How do expectations, changes, and recognition get shared?
- Offboarding: How does the story end. And what story are you telling?
✅ You’ll Walk Away With
- A current-state map of your employee journey
- A redesigned, founder-friendly version you can actually implement
- Clear next steps and practical templates (onboarding flows, milestone check-ins, etc.)
- A system that scales as your team grows
💡 This Is For You If:
- You’re hiring quickly and want to create stability for your team
- You’ve outgrown the “just figure it out” phase
- You want to build a place people want to stay—not just start
💸 Price + Booking
$1,500 flat
Live Zoom session (one day or split over two days)
Includes pre-call intake and follow-up summary with prioritized action items